IT Operations are an increasingly critical part of the business. As technology has become more complex, so have the systems that support it. Today, technology departments have to ensure that the entire technological ecosystem supports the business in multiple dimensions. We can help your company focus on your core business while maintaining a high quality of service for your operations.

Application Areas

  • Network infrastructure
  • Computer Operations & Helpdesk
  • Server and device management

Services

Help Desk
Skilled technicians to answer your daily requests
Network Operation Center
24/7 Monitoring and supervision
Service Operation
Request fulfillment team
Service Desk
A 24/7 unified service desk

Choose the service level that suits best your needs.

Level 1, 2, or 3, from call reception to platform new deployment teams.

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How we can help

Single hardware failures can interrupt your service for an indefinite time, and being offline can be damaging to your business. Every time equipment in your data center fails, you simply place a call, and our team will promptly solve the problem. The service includes on-site visits, labor, and parts, so there’s no additional cost for any repair.

Servers
Servers
Storage
Storage
Network
Network

Multiple brands and models within a data center can lead to a stressful and time-consuming task whenever something fails. By acting as your Single Point of Contact, our team takes the lead as soon as you call.

Benefits
  • Cost and time saving
  • Preventive Maintenance
  • Simple and centralized
  • Flexible SLA
  • Less downtime
  • Anxiety free

Your maintenance contract savings [[can go up to 70%]] with a Third-Party Maintenance

Numerous options from a great diversity of manufacturers
  • Servers
  • Storage
  • Networking
  • Security

We provide basic and advanced software support services. Our team has experience maintaining the software after the project completion, supporting legacy systems, or software products developed by:

  • Communication Service Providers
  • Network Security Platforms (F5, Checkpoint, A10, Allot, etc…), Oracle, Red Hat, Cisco, App server, …
  • Voice and content delivery platforms
  • Vendors

You [[can define]] the scope of software support services depending on your specific needs.

The appropriate software to enhance business processes
  • Backup
  • System
  • Security
The tools teams need through a cost-effective options of volume licencing
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Business Impact Analysis & Risk Assessment

Analysis of customer reality, needs, and definition of the main goals

VOICIS Conference

Easy video meetings to collaborate from anywhere, via web or phone call.

Digital Enterprise
  • ERP systems
  • Process automation
  • BI solutions
  • Enterprise collaboration
  • Enterprise security
  • Enterprise mobility
  • Learning management
  • Project management
Evaluate

Analysis of customer reality, needs, and definition of the main goals

Telecom Operators and Service Providers

We can help you redesign your entire core network, infrastructure, apps and interconnections.

Evaluate

Analysis of customer reality, needs, and definition of the main goals.

Evaluate

Analysis of customer reality, needs, and definition of the main goals

Private Cloud

Get the most out of your data center and infrastructure, enabling your teams to focus on your core business. You’ll enjoy faster deployment, improved system availability and security, and with greater autonomy in your infrastructure evolution.

Human, Organization & Regulation
  • Risk Management & Governance
  • Law & Regulation
  • Human Factors (includes training and awareness)
  • Privacy & Online Rights
Develop Recovery strategies

Definition of the strategy, solution, and best practices for the business continuity plan (BCP)

VOICIS UC

Expand your office with high-definition voice, video and messaging on a multiplatform application.

Customer experience
  • Customer data management
  • Customer service automation
  • Customer portals
  • Voice of the customer
  • Marketing automation
  • CRM systems
  • Customer analytics
  • Chatbots
Develop Strategy

Definition of the strategy, solution, and best practices to achieve goals defined

Enterprise / B2B

We can help you design and deploy the solution, operation and support.

Transform

Definition of the strategy, solution, and best practices for the new application model.

Transform

Definition of the strategy, solution, and best practices for the new application model

Public Cloud

Get the most out of your data center and infrastructure, enabling your teams to focus on your core business. You’ll enjoy faster deployment, improved system availability and security, and with greater autonomy in your infrastructure evolution.

Attack & Defense
  • Security Operations Center
  • Incident Management
  • Forensics
  • Penetration testing & vulnerability scans
Solutions Implementation

Implementation of solution, minimizing downtime and business impact

VOICIS Core

Multi-tenant Class 5 VoIP for service providers, oriented to deliver communication as a service for enterprise contexts.

Data Analytics
  • Big data management
  • Anomaly detection
  • Performance analytics
  • Predictive analytics
  • Data storytelling
  • Risk management
  • Data visualization
Solutions Development & Implementation

Development or deployment of the solutions defined, minimizing downtime and business impact

Migrate

Migration of applications, minimizing downtime and business impact.

Implementation

Implementation of the solution, minimizing downtime and business impact

Hybrid Cloud

Get the most out of your data center and infrastructure, enabling your teams to focus on your core business. You’ll enjoy faster deployment, improved system availability and security, and with greater autonomy in your infrastructure evolution.

Systems Security
  • Operating Systems Security
  • Authentication, Authorization & Accountability
  • Cloud Security
  • Virtualization Security
Testing & Acceptance

Testing and acceptance of applications, platforms and procedures

VOICIS C4

An API-based powerful SIP routing engine for service providers.

Testing & Acceptance

Testing and acceptance of applications, platforms, resources or procedures

Manage

Operation of applications and platforms, updates and automation.

Manage

Operation of applications and platforms, updates and automation

Multi-Cloud

Get the most out of your data center and infrastructure, enabling your teams to focus on your core business. You’ll enjoy faster deployment, improved system availability and security, and with greater autonomy in your infrastructure evolution.

Software & Platform Security
  • Software Security
  • Web & Mobile Security
  • Secure Software Lifecycle
  • IoT Security
Maintenance

Reviewing the process and solutions to make sure that the BCP is up-to-date

Maintenance

Follow up and review the solutions to make sure that the best practices maintain implemented and keep up to date with your business evolution

Secure

Security in data access and movement.

Secure

Security in access to network and infrastructure

Infrastructure Security
  • Network Security
  • Hardware Security
  • Physical security
  • Communications Security
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Business Impact Analysis & Risk Assessment

Analysis of customer reality, needs, and definition of the main goals

VOICIS Conference

Easy video meetings to collaborate from anywhere, via web or phone call.

Digital Enterprise
  • ERP systems
  • Process automation
  • BI solutions
  • Enterprise collaboration
  • Enterprise security
  • Enterprise mobility
  • Learning management
  • Project management
Evaluate

Analysis of customer reality, needs, and definition of the main goals

Telecom Operators and Service Providers

We can help you redesign your entire core network, infrastructure, apps and interconnections.

Evaluate

Analysis of customer reality, needs, and definition of the main goals.

Evaluate

Analysis of customer reality, needs, and definition of the main goals

Private Cloud

Get the most out of your data center and infrastructure, enabling your teams to focus on your core business. You’ll enjoy faster deployment, improved system availability and security, and with greater autonomy in your infrastructure evolution.

Human, Organization & Regulation
  • Risk Management & Governance
  • Law & Regulation
  • Human Factors (includes training and awareness)
  • Privacy & Online Rights
Develop Recovery strategies

Definition of the strategy, solution, and best practices for the business continuity plan (BCP)

VOICIS UC

Expand your office with high-definition voice, video and messaging on a multiplatform application.

Customer experience
  • Customer data management
  • Customer service automation
  • Customer portals
  • Voice of the customer
  • Marketing automation
  • CRM systems
  • Customer analytics
  • Chatbots
Develop Strategy

Definition of the strategy, solution, and best practices to achieve goals defined

Enterprise / B2B

We can help you design and deploy the solution, operation and support.

Transform

Definition of the strategy, solution, and best practices for the new application model.

Transform

Definition of the strategy, solution, and best practices for the new application model

Public Cloud

Get the most out of your data center and infrastructure, enabling your teams to focus on your core business. You’ll enjoy faster deployment, improved system availability and security, and with greater autonomy in your infrastructure evolution.

Attack & Defense
  • Security Operations Center
  • Incident Management
  • Forensics
  • Penetration testing & vulnerability scans
Solutions Implementation

Implementation of solution, minimizing downtime and business impact

VOICIS Core

Multi-tenant Class 5 VoIP for service providers, oriented to deliver communication as a service for enterprise contexts.

Data Analytics
  • Big data management
  • Anomaly detection
  • Performance analytics
  • Predictive analytics
  • Data storytelling
  • Risk management
  • Data visualization
Solutions Development & Implementation

Development or deployment of the solutions defined, minimizing downtime and business impact

Migrate

Migration of applications, minimizing downtime and business impact.

Implementation

Implementation of the solution, minimizing downtime and business impact

Hybrid Cloud

Get the most out of your data center and infrastructure, enabling your teams to focus on your core business. You’ll enjoy faster deployment, improved system availability and security, and with greater autonomy in your infrastructure evolution.

Systems Security
  • Operating Systems Security
  • Authentication, Authorization & Accountability
  • Cloud Security
  • Virtualization Security
Testing & Acceptance

Testing and acceptance of applications, platforms and procedures

VOICIS C4

An API-based powerful SIP routing engine for service providers.

Testing & Acceptance

Testing and acceptance of applications, platforms, resources or procedures

Manage

Operation of applications and platforms, updates and automation.

Manage

Operation of applications and platforms, updates and automation

Multi-Cloud

Get the most out of your data center and infrastructure, enabling your teams to focus on your core business. You’ll enjoy faster deployment, improved system availability and security, and with greater autonomy in your infrastructure evolution.

Software & Platform Security
  • Software Security
  • Web & Mobile Security
  • Secure Software Lifecycle
  • IoT Security
Maintenance

Reviewing the process and solutions to make sure that the BCP is up-to-date

Maintenance

Follow up and review the solutions to make sure that the best practices maintain implemented and keep up to date with your business evolution

Secure

Security in data access and movement.

Secure

Security in access to network and infrastructure

Infrastructure Security
  • Network Security
  • Hardware Security
  • Physical security
  • Communications Security
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Development
Development
DevOps & QA
DevOps & QA
Enterprise
Enterprise
Languages

JavaScript | Node.js | Python | Java | PHP | C / C++ | C# |
ASP.net | .NET Core | JYTHON | Ruby | Objective-C | SQL | PLSQL | Cobol | Lua | Go | Swift | JCL |
CICS/DB2 (mainframe) | ABAP (SAP)

Orchestration

Ansible | Puppet | Docker | Kubernetes

Applications

SAP (FI, CO, SD, MM, BC, BW, Ariba plus Fiori/Neptune) | Siebel | Jira
Incentives: ICM + SAP Callidus | Filenet, Cognos | Pragmasys, SAS | MS Dynamics | Oracle | Salesforce | Sharepoint

Platforms & Cloud

LowCode (Outsystems / Appian / Mendix) | AIX | Linux | UNIX |
Windows | BPM/Workflows | MS Azure IBM Cloud | AWS | Google | VoIP (Kamailio | FreeSwitch | Asterisk) | RabbitMQ

Testing

Jira – Xray | Cucumber Appium | Selenium

Business Intelligence

IBM | Microsoft | Oracle | Sybase

Web & Mobile framework

iOS SDK | Android SDK | React Native | jQuery Mobile | Ionic |
React | Cordova | Meteor | Angular | J2EE

Continuous Integration

RedHat (Openshift & Ansible) | Jenkins

RPA

IBM RPA | UiPath

UX / UI
Databases

Relational MariaDB | Microsoft SQL Server | PostgreSQL | SQLite | Oracle

NoSQL Elasticsearch | MongoDB RethinkDB | Redis | Berkeley DB

IT solutions as unique
as [[your business]]

Our certified partnerships amplify and strengthen our offer with solutions that match any ambition.

Our Main Partners

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Services

Consulting & Professional Services
Managed Services
Turnkey Project
Support & Maintenance
Consulting & Professional Services
Managed Services
Turnkey Project
Support & Maintenance

Solutions

Resources

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Other Expertises

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